Please review our policies here before booking so you are fully prepared for your service at MELT. Our Babes go above & beyond to ensure your experience with us is pure magic. We value you, your business & your time & appreciate that you respect the following guidelines.
Your treatments are reserved exclusively for you. When you miss an appointment with us, we not only lose your business, but also the potential business of other clients who could have scheduled an appointment for the same time.
We charge 50% of the service fee for all appointments canceled or rescheduled within 24-hours. All microblading appointments require 48 hours notice.
After 3 no-shows, we will charge the full service fee and may require pre-payment to book an appointment with us.
Please arrive on time so that we can deliver the extraordinary experience & results we are committed to.
We understand that unforeseen instances occur, however, your service will end at the time of your originally scheduled service & full payment for your service will be applied.
A late arrival of 15 minutes or more may result in needing to be rescheduled & a 50% service fee will be applied.
CHILDREN, PETS & GUESTS
Our open concept studio creates a high-vibe, collective experience for our artists & clients. However, we do have the following policies in place to limit safety risks & distractions in the lively treatment area.
• We kindly ask that you do not bring pets to your appointments.
• We cannot allow children of any age in the treatment area. Think hot wax, sharp tools, & working near eyeballs. We will kindly ask you to reschedule upon arrival with children.
• Due to limited space, we do not allow guests to sit in our treatment area during service. All guests will be asked to remain in the retail lounge where they are welcome to sip some coffee & shop our goodies.